1: I am really a beginner to this kind of video conversion tools. It is difficult for me to understand the way to use your program. Is it possible to offer me a simple way? 2: I want to change some settings of conversion. Where can I found them? 3: What about if I convert a file into same format several times saving in the same output folder without setting different output names respectively? Will your program just overwrite the previous conversion? 4: After the conversion is done, I found that the output file is in such a small resolution. All what I used are default settings. I should be able to adjust resolution. what should I do? 5: Where can I found the output files after the conversion? 6: When I play the loaded files in your program, I found that the video quality is not good enough and even the audio is not OK sometimes. Will it affect the final output files? 7: After the conversion is done, I am not satisfied with the quality of output files. How can I improve it by certain settings? 8: I have many files to convert. How can I import them simultaneous? It means I want to import many files by one time. 9: I have finished the conversion to iPod; what do I need to do so that I can transfer the output files into my iPod? 10: When I watch the output files on my iPod, every certain minutes, the video would freeze for a couple of seconds, and then the audio will disappear when the playback resume. I have to rewind the iPod to get the audio again. Why? It does not happen on iTunes and QuickTime. 11: The output 3GP files are playable well by QuickTime on my PC. But when I load the files into my phone and play them, the video and audio get out of sync. Why? 12.How to convert RM/RMVB format?